How can HQ help you today?

How do I update my account information? Change my password?

To manage your account, sign in, here:

Select "My Account" at the top of the page. If you need to change your password, use the Forgot Password link on the sign in screen.

Still having issues with your account? Contact Festival Ticketing Support. or by phone 855-279-6941

Phone Support hours are 1PM - 7PM Eastern, Monday through Friday. A new option is available to request a call-back. This option is available to all callers who are on hold for longer than 10 minutes. Call-backs will be in the order they were received. This feature is only active from 1PM - 5PM Eastern to allow time for all call-backs to be completed by end of day.

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