How can HQ help you today?

Will Call/Box Office 7

• When does Will Call/Box Office open and close?
• Is an ID or Driver's License required?
• Can the Box Office hold wristbands for a friend coming later?
• Where is the Box Office?
• What do I need to pick up my order at Will Call?

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Purchasing Wristbands 6

• Can I buy a wristband at the gate?
• Is Electric Forest all-ages?
• What payment methods are accepted?
• What is a Vehicle Pass? Do I need a Vehicle Pass?
• How do Payment Plans work? Can I pay over time?

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Account Information 2

• How do I update my account information? Change my password?
• Account Credit Information

Delivery & Registration 8

• When do Wristbands ship?
• Is it possible to upgrade my Wristband?
• How do I update my shipping address?
• What is Mobile ID?
• What if my phone does not have service, how can I access my Mobile ID purchases?

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Wristband Support 4

• Does Electric Forest have a phone number?
• How do I contact Electric Forest HQ?
• Why do I get the "Are You a Real Fan?" error?
• Wristband Replacement Policy for Electric Forest 2024

Day Pass 10

• What comes with a Day Pass?
• Where do I park if I purchase a Day Pass?
• Can I camp in Day Pass Parking?
• Can I leave my vehicle in Day Parking overnight or longer than one day?
• What if I buy two consecutive Day Passes? Do I need two Day Pass Parking Passes?

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