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Ticketing & Wristbands
Everything you need to know about purchasing tickets, the Box Office, your account, and more.
Will Call/Box Office
4
When does Will Call/Box Office open and close?
Is an ID or Driver's License required?
Can the Box Office hold wristbands for a friend coming later?
Where is the Box Office?
Purchasing Wristbands
10
How does Layaway work? Can I pay over time?
Can I buy a wristband at the gate?
Will wristbands sell out?
Is Electric Forest all-ages?
What payment methods are accepted?
See all 10 articles
Account Information
1
How do I update my account information? Change my password?
Delivery & Registration
2
When do Wristbands ship?
Is it possible to upgrade my Wristband?
Wristband Support
6
How do I sell my wristband?
When are Early Arrival, Group Camping or Single Occupant Passes delivered?
Does Electric Forest have a phone number?
How do I contact Electric Forest HQ?
Why do I get the "Are You a Real Fan?" error?
See all 6 articles
Official Wristband Exchange
10
What can I buy/sell on the Official Wristband Exchange?
What if I am on a Layaway Payment Plan for something I want to sell on the Official Wristband Exchange?
Can I pay for my purchase on the Official Wristband Exchange with a Layaway Payment Plan?
What if I want my Wristband back once it has been sold on the Official Wristband Exchange?
Can I sell my Lodging Package on the Official Wristband Exchange?
See all 10 articles
On Sale
7
What do I get with my Loyalty Code?
Is Layaway available during the Loyalty On-sale?
How do I fix my Loyalty Status?
What are Loyalty Benefits?
How do I get my Loyalty Pin?
See all 7 articles