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My order did not arrive, something is missing, help!?!
Please be patient as orders are sent in batches and not in the order received. A friend getting a shipping confirmation email before you, does not indicate that your order has been missed. If you order items separately, they will be shipped separately, with multiple shipping confirmation emails.
If you believe something is missing from your package, please visit your Electric Forest Fan Account to double check what was in your order.
If your package does not arrive or anything is incorrect about the order you receive, please stop by the Box Office when you arrive. Re-shipments are not available.
If you have questions about your order, please contact AXS Tickets. You can reach them through the contact form, or by phone at 855-279-6941.
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